Wednesday, November 2, 2011

Nom Com -- creating PRSA leadership sauce

By Nancy Syzdek, APR

Last weekend, hundreds of PR professionals attended PRSA’s Leadership Assembly in Orlando, Florida to attend to the governance of our beloved association, including the vote on the slate of officers and members of the PRSA Board of Directors for 2012. Like many delegates, I’ve sat in my chair on the Assembly floor and wondered how my distinguished colleagues got their names up there. Don’t get me wrong, the names on the slates have always represented outstanding leadership, an expertise in the industry, and a passion for the profession. But those phrases describe many of PRSA’s members. So, what was the path that set these folks apart?

What’s the Nom Com?

This year, I had the honor of representing the Western District on PRSA’s national nominating committee. The Nom Com is led by chair of the Society next preceding the immediate past chair of the Society’s board. The committee is made up of representatives of each of the 10 PRSA Districts, as well as three representatives of the Section Council, the chair and chair-elect of the College of Fellows, a member of the Past Presidents’ Council. In addition, two members are selected by the chair to serve as representative of our at-large membership. The previous past president and PRSA’s CEO serve as non-voting ex officio members and the process is keep on track thanks to a professional staffer and a professional parliamentarian.

All Nom Com members have to be PRSA members in good standing with either an APR, leadership experience within the society at the chapter, district, or national level, or have at least 20 years of PR experience. In most cases, the people I served with had at least two of the qualifications on that list.

PRSA embraces transparency in its processes including the process for selecting its members. Once all the applications are in they are posted and PRSA’s members are invited to submit letters to the committee in support or against a members’ candidacy. However, strict rules govern the contact between candidates and Nom Com members and disclosures regarding potential conflicts of interest are made during the process. However, some elements of the process, including letters in support or against candidates and the deliberations of the Nom Com process are confidential out of respect for candidates.

How does it work?

You may think that the process begins every spring with the call for nominations goes out from PRSA National. However, the Nom Com has already started planning and reaching out to members in their areas to encourage them to consider national service and to make their application. A series of conference calls are usually held to review the process and answer questions.

Finally, the application deadline hits. Thanks to a recent bylaw change, if PRSA does not receive applications from anyone in a district for that district’s specific seat, the seat temporarily reverts to an at-large position for the length of the term. This year, we had three district-specific seats that became at-large positions.

Prior to the interviews in July in Chicago, Nom Com members review applications and reference letters. A subcommittee develops questions that delve equally into each candidate’s experience and philosophy while leaving room for individualized inquiry.

During the interviews, Nom Com members are sequestered in a Chicago hotel conference room where officer candidates give in-person presentations and delegates are interviewed by phone. After hearing from the candidates, the committee begins deliberations.

How is the slate chosen?

The Committee considers a variety of factors when discussing candidates. Some candidates have made extensive contributions to the knowledge base of our industry through teaching, research, and professional accomplishments. Others have extensive records of dedicated service at various levels of the society. The committee also considers diversity at multiple levels including practice type and area, geographic location, gender and ethnicity. In the end, the goal is to assemble a well-rounded group that will complement the returning Board members, keep the association on track towards its strategic goals and extend (and sometimes challenge) the vision of PRSA’s future.

Is it a done deal?

While the Nom Com will present the slate of officers to the Leadership Assembly this weekend, the process is far from set in stone. In past years, members have been nominated and run from the Assembly floor. It’s rare, but it does happen.

So, how do you get your name on the slate?

There is no single path to national leadership. Some PRSA leaders come through the ranks of Chapter and District Boards. Others find sections to be a great place to hone their leadership skills in the company of peers within their practice type. After their chapter or district leadership is completed, many candidates continue their service on national task forces and special committees. A few candidates choose to focus more on leadership within the industry, but without many specific PRSA roles. Many qualified candidates showed a commitment to serving the next generation of PR professionals through volunteering, mentorship and teaching.

Many candidates apply multiple times before making it onto the slate. Even though an applicant may have past board experience, there are no guarantees of an additional term or a new role. In the end, the committee is looking for the right blend each year, with an eye for the direction of PRSA’s leadership for the years to come.

Who is the ideal candidate for leadership at the national level?

Pulling together the right mix of people for PRSA’s National Board is kind of like making the perfect sauce. You have a general idea of the recipes ingredients, but the ingredients really determine the proper proportions for the prefect outcome. If you’re tomatoes are on the sweeter side, you’ll need to balance with more salt. If the basil’s not as strongly flavored, you may want to boost it with oregano.

Each time you make the sauce, it’s great, but it’s never the same as the last time.

Wednesday, August 10, 2011

Western District Conference

Western District Conference is always one of the highlights of my year. PLEASE see below for Katie Coates Ageson's post on one of the highlights of the 2011 Conference in Las Vegas. We are already gearing up for a great event in Colorado March 12-13, 2012. I'm posting here the Call for Presentations -- please review it, share it, consider replying to it.

CALL FOR PRESENTATIONS 2012 PRSA Western District Conference Denver, Colorado | March 12-13, 2012 Proposal Deadline: Monday, October 3, 2011

We’re pleased to issue this Call for Presentations for the PRSA Western District Conference, March 12–13, 2012, in Denver, Colorado.


About PRSA Western District

Public Relations Society of America (PRSA) is the world’s largest and foremost organization of public relations professionals. Its membership is organized into 10 regions, called districts. The Western District is comprised of chapters from four states including:


California Inland Empire

Colorado

Hawaii

Las Vegas Valley

Los Angeles

Orange County

Phoenix

Pikes Peak

San Diego/Imperial Counties

Southern Arizona


The District is managed by its own Board, which leads efforts within the District to provide helpful support, share resources, and cultivate leadership for the next generation of professionals to head the association and be voices for the PR industry. More information about the PRSA Western District and its programs can be found on the PRSA Western District blog, prwesterndistrict.org.

About the 2012 Conference

The annual Conference is Western District’s largest event, attracting up to 200 public relations professionals. Attendees include owners or partners of small to mid-size firms, independent practitioners, corporate communicators, public relations practitioners working in government and with non-profit organizations and young professionals, all of whom come to the Conference to connect with colleagues and get new ideas and share best practices that can immediately be implemented in the workplace. The theme for the 2012 Conference has not been decided but will revolve around creativity.

Proposal Guidelines

PRSA Western District welcomes proposals from senior public relations practitioners in agency settings or solo practitioners, as well as experts in related fields, including, but not limited to, management, human resources, legal issues and interactive communications. This call for presentations includes two types of sessions:

Expert presentations (75-minute breakouts).

Networking breakfast roundtables (45-minute facilitated discussions).The majority of Western District Conference attendees are public relations practitioners with more than 15 years professional experience. Collectively the group has experience in crisis communications, public affairs, internal communications, reputation management and industry-specific public relations (e.g. healthcare, travel and tourism, sports). The most successful speakers:

Have demonstrated knowledge of challenges faced by small- to mid-size public relations firms, solo practitioners or PIOs.

Provide “takeaways” that attendees can implement the day they return to their offices.

Are passionate about their areas of expertise and can inspire audiences to see their business challenges in new ways and take action.

Avoid sales pitches for their product or services.

Priority will be given to proposals that are visionary, forward thinking and new. Western District Conference attendees are particularly interested in resources and learning opportunities within the following subject categories:

Advocacy: communicating the role and value of public relations; issues in public relations

The Business Case for Public Relations!: educating key audiences about public relations’roles and outcomes; demonstrating the strategic value of public relations; research and measurement tools

Communities: exchange of ideas within the District and respective Chapters; strengthening of relationships within the District, with the media and other partners

Diversity: champion diversity of thought, cultures, disciplines, ideals, gender and age; benefits of diversity; reaching niche audiences

Education: lifelong learning; practical and professional guidance; business and management principles

Ethics: comment on different vehicles on current issues having ethical implications for the profession; topical analyses and case studies

Excellence: innovation; motivation; emerging trends; maintaining a knowledge-based culture; collaboration; best practices

Application

Provide the following information in a Word document and email your application to kris@krisschindler.com by October 3, 2011. Notification to all applicants regarding accepted presentations will be made no later than December 5, 2011.

Presenter(s) Information: Note: If chosen, presenter’s name, title and organization will appear in conference marketing materials as provided in this application.

1. Name(s)

2. Professional Title(s)

3. Organization/Company Name

4. Mailing Address

5. Phone

6. Email Address

7. Twitter Handle (if applicable)

8. Biography (200 words max.)

9. Website address (if applicable) 10. Event References — List conferences where you have presented (at least three, with topics

provided for each), as well as the name, phone number and email address of a primary contact person at each event. If available, please provide an evaluation form from at least one presentation of a similar type.

Presentation Information

1. Title

2. Description and Content (100 words max.).

3. Three Learning Objectives (“At the end of this session, attendees will know...”)

Would you be interested in presenting this topic as a/an (highlight all that apply):

1. Expert Breakout Session (you present)

2. Networking Roundtable (you facilitate). Roundtable presenters will be selected from those who have applied to present an Expert Breakout Session or from among Western District members who will be attending the Conference.

3. Teleseminar to be conducted at a future date, following the Conference, available through March 2013.

4. Monthly Chapter Program to be conducted at a future date, following the Conference, available through March 2013.

5. Monograph/White Paper

6. Other (describe)

Submit proposals and any questions to kris@krisschindler.com or 720-445-7611.

Please Note: PRSA or Western District does not reimburse presenters for out-of-pocket expenses such as hotels and airfare, nor provide speaker stipends. Presenters selected for breakout sessions will receive one complimentary registration, which includes meals. Tickets for the Carl Kasell event will not be included in the registration but are available for an additional charge. Presenters selected to lead roundtable discussions will be required to purchase a full registration package.

Western District Conference Donavon Roberson on “Unleashing the Power of Culture”

By Katie Coates Ageson, APR (Orange County Chapter)

No doubt about it, PRSA has hosted events that provided me with valuable information and insights over the years.

In April, I attended the Western District Conference hosted by the Las Vegas chapter at The Venetian Hotel Resort Casino.

If you haven’t ever attended this conference, you have really missed out! The Western District Conference is one of the best-priced events of its type that I have attended. Newport Beach (Orange County Chapter) in 2009, Palm Springs (Inland Empire Chapter) in 2010 and this year’s event, all offered amazing programs, headline speakers and great networking opportunities.

In my opinion, the stand-out speaker of the weekend was Donavon Roberson, then of Zappos, speaking about the company’s culture. Donavon was dynamic, concise, inspiring…

Here are some of the main points he made during his presentation:

Become a student of your customers’ needs. Figure out what your core business is. Your core business may not be as obvious as you think.

In Zappos’ case, you might look at the company and think “shoes.” But they look at it in a different way: Shoes = service and selection = culture and core values = emotional connection = delivering happiness.

How do they get 70 to 75% of their customers to become repeat customers? By feeling empathy for them. To fuel that empathy, they conduct sit-down qualitative interviews as well as surveys, and maintain a presence in the social space so they can listen to what their customers’ experiences are like.

Zappos ownership goes for the long term and ask themselves: What is our legacy? They empower their employees with the freedom to take responsibility to respond to their customers’ needs. If it takes 2-1/2 hours on the phone to find a customer the product she is looking for, so be it.

Donavon’s final point: Inspiration eats motivation for breakfast.

Here’s wishing you an inspired summer. Hope to see you at next year’s Western District Conference.

To view the slides from Donavon’s speech, visit http://slidesha.re/mTwE69.